Professional data recovery support
Contact the recovery laboratory
Tell us what failed before taking further action. Our team will help you protect the original media, identify the safest next step and register the case correctly.
Start an enquiry
Give the engineer the right information from the beginning
Use this form for a preliminary case enquiry. Do not include passwords, encryption keys or highly confidential file contents. We will confirm the secure intake method when required.
- Device, server or storage model
- What happened and current symptoms
- Any repair, rebuild or software attempts
- The most important data or systems
Visit or send a case
Mind Merge Main Office & Data Recovery Laboratory
Office 23, 2nd Gallery, 2nd Floor, Rex City PlazaFaisalabad 38000, Pakistan
- Business hours
- Saturday to Thursday, 11:00 AM – 8:00 PM
- Telephone
- +92 300 668 9939
- info@mindmergepk.com
Recovery services
Choose the closest service to your case
Not sure which category applies? Send the symptoms and device details through WhatsApp or the enquiry form.
Mechanical, firmware and media-level HDD recovery.
Controller, firmware, NAND and flash translation recovery.
RAID reconstruction across servers, NAS and enterprise storage.
Synology, QNAP, storage-pool and multi-bay NAS recovery.
Windows, Linux, database and enterprise server recovery.
VMFS, VMDK, ESXi datastore and virtual machine recovery.
Encrypted drive recovery after formatting, corruption or boot failure.
Incident recovery for encrypted servers, databases, virtual machines and backups.
Before you contact us
Frequently asked questions
These answers help protect the media and make case registration faster.
Should I keep trying to access the failed device?
No. Repeated power cycles, repair utilities, formatting, rebuilding or opening a drive can reduce the chance of recovery. Power the device down and contact the laboratory for case-specific guidance.
Do I need an appointment before visiting?
An appointment is recommended for enterprise systems, RAID arrays, urgent cases and confidential handovers. Individual devices can also be registered during published business hours.
What information should I provide?
Tell us the device or system type, what happened, current symptoms, what actions have already been attempted and which files, databases or systems are most important.
Can you arrange recovery cases from outside Faisalabad?
Yes. We support customers across Pakistan. Contact us before shipping or sending storage media so packaging, identification and case-registration instructions can be provided.
Can businesses request an NDA?
Yes. NDA, chain-of-custody and controlled data-delivery requirements can be discussed before the media is submitted.
How quickly will I receive a diagnosis?
Timing depends on the device type and condition. After registration, the laboratory evaluates the media and provides a realistic scope, likely outcome and next step.
Data loss is time-sensitive
Speak with the laboratory before another attempt
One correct decision now can protect the remaining recovery options.