Technical resources

Data Recovery Knowledge Centre

Practical guidance from recovery engineers for safer decisions before, during and after storage failure.

Complete library

All knowledge articles

43 published guides and explainers.

Knowledge CentreRAID & Servers

What to Do After a RAID Failure

A practical response guide for degraded, offline or accidentally rebuilt RAID arrays, focused on preserving the best recovery options.

Knowledge CentreSSD & Flash

SSD TRIM and Data Recovery: What It Changes

Understand why deleted data on SSDs behaves differently from hard drives and which actions may reduce the remaining recovery opportunity.

Knowledge CentreMindShield Knowledge

Business Continuity Planning

Connect backups, people, systems and recovery priorities into a tested continuity plan.

Knowledge CentreRecovery Guides

SSD Not Detected: Safe First Steps

A safe checklist for an SSD or NVMe device that disappears from BIOS, Windows or Linux.

Knowledge CentreMindShield Knowledge

Backup Retention Policies Explained

Balance recovery history, storage cost, compliance and ransomware resilience with sensible retention.

Knowledge CentreMindShield Knowledge

How to Verify SQL Server Backups

Use layered verification, restore testing and monitoring to detect unusable database backups early.

Knowledge CentreServer & Infrastructure

Windows Storage Spaces Explained

Understand pools, virtual disks, parity, mirror layouts and common recovery complications.

Knowledge CentreMindShield Knowledge

Air-Gapped Backups Explained

Understand physical and logical separation, operational trade-offs and practical SME implementation.

Knowledge CentreMindShield Knowledge

Immutable Backups Explained

How write protection and retention controls reduce the impact of ransomware and administrator error.

Knowledge CentreServer & Infrastructure

VMware VMFS Explained

Learn how VMFS datastores, VMDK files and metadata interact during failures and recovery.

Knowledge CentreMindShield Knowledge

The 3-2-1 Backup Strategy

Apply the 3-2-1 rule to business databases, servers and critical files without unnecessary complexity.

Knowledge CentreServer & Infrastructure

Hyper-V Storage Explained

Understand VHDX, checkpoints, CSVs and recovery risks in Hyper-V environments.

Knowledge CentreSecurity & Encryption

Disaster Recovery Planning for SMEs

Build a practical plan around recovery objectives, dependencies, contacts and tested restoration.

Knowledge CentreServer & Infrastructure

Exchange Server Database Storage

Learn how EDB files, transaction logs and storage health affect Exchange recovery.

Knowledge CentreSecurity & Encryption

Why Backup Verification Matters

A backup is useful only when it can be restored; learn how verification reduces silent failure risk.

Knowledge CentreSecurity & Encryption

Secure Data Destruction Explained

Understand logical erasure, cryptographic erase, degaussing and physical destruction.

Knowledge CentreServer & Infrastructure

SQL Server Storage Best Practices

Protect MDF, NDF, LDF and backup files with sound storage design, verification and recovery planning.

Knowledge CentreSecurity & Encryption

Encryption Is Not a Backup

Why encryption protects confidentiality but cannot replace versioned, verified backups.

Knowledge CentreServer & Infrastructure

Windows Server Storage Fundamentals

A practical overview of volumes, RAID, Storage Spaces, VSS and safe response to server storage failure.

Knowledge CentreStorage Technologies

SMART Attributes Explained

Learn which drive health indicators matter, which warnings are urgent and why SMART is not a backup.

Knowledge CentreSecurity & Encryption

BitLocker Fundamentals for Data Owners

Understand recovery keys, passwords, TPM protection and the limits of encrypted-drive recovery.

Knowledge CentreStorage Technologies

EXT4 vs Btrfs on Linux and NAS

Compare Linux file systems, checksums, snapshots, metadata behaviour and recovery complexity.

Knowledge CentreRecovery Guides

External Drive Not Detected

Safe troubleshooting steps for USB hard drives and SSDs without formatting or initialization.

Knowledge CentreStorage Technologies

NTFS vs ReFS for Business Storage

Compare Windows file systems, integrity features, compatibility and practical recovery considerations.

Knowledge CentreStorage Technologies

GPT vs MBR Partitioning

Understand partition structures, redundancy, boot modes and what happens when partition metadata is damaged.

Knowledge CentreStorage Technologies

SSD TRIM Explained

Learn how TRIM changes deleted-data recovery on SATA SSDs, NVMe devices and encrypted solid-state storage.

Knowledge CentreRecovery Guides

BitLocker Drive Will Not Unlock

How to preserve an encrypted volume and collect the credentials needed for professional assessment.

Knowledge CentreStorage Technologies

RAID 10 Explained for Business Storage

Understand mirrored stripes, performance, drive-failure tolerance and common RAID 10 recovery mistakes.

Knowledge CentreRecovery Guides

NAS Will Not Boot: What to Do

Safe actions for Synology, QNAP and other NAS systems that stop booting or lose their storage pool.

Knowledge CentreStorage Technologies

RAID 5 vs RAID 6: Which Is Safer?

Compare parity protection, rebuild risk, capacity and business suitability before selecting a RAID level.

Knowledge CentreRecovery Guides

RAID Failure Emergency Checklist

What to document, isolate and avoid after a degraded array, failed rebuild or controller event.