Knowledge category

Recovery Guides

Immediate, practical guidance for common data-loss symptoms.

Knowledge CentreRecovery Guides

SSD Not Detected: Safe First Steps

A safe checklist for an SSD or NVMe device that disappears from BIOS, Windows or Linux.

Knowledge CentreRecovery Guides

External Drive Not Detected

Safe troubleshooting steps for USB hard drives and SSDs without formatting or initialization.

Knowledge CentreRecovery Guides

BitLocker Drive Will Not Unlock

How to preserve an encrypted volume and collect the credentials needed for professional assessment.

Knowledge CentreRecovery Guides

NAS Will Not Boot: What to Do

Safe actions for Synology, QNAP and other NAS systems that stop booting or lose their storage pool.

Knowledge CentreRecovery Guides

RAID Failure Emergency Checklist

What to document, isolate and avoid after a degraded array, failed rebuild or controller event.